Trivial Support · 支援與意見回饋
How can we help?
Trivial keeps your lists, schedule, habits, and synced data in one place.
Common questions
- How do I make a backup?
- On iPhone, open Settings and choose Export JSON backup. Save it to Files or share it with another app.
- How does sync work?
- Sign in with the same account on each device. The app syncs while open, and you can also refresh manually from Settings.
- How do I delete my account?
- Go to the bottom of Settings, choose Delete account, enter your account email, and confirm. Export anything you want to keep first.
- Why did a reminder not appear?
- Make sure the task has a time, and allow notifications for Trivial in iPhone Settings.
Contact support
Email ttyang1018@gmail.com with the problem, steps to reproduce it, and a screenshot if possible. Feature requests are welcome too.
需要協助嗎？
Trivial 讓你的清單、行程、習慣和同步資料保持一致。
常見問題
- 如何備份？
- 在 iPhone 的「設定」選擇「匯出 JSON 備份」，然後儲存到檔案或分享至其他 App。
- 如何同步？
- 在每台裝置使用同一個帳號登入。開啟 App 時會同步；也可在設定手動重新整理。
- 如何刪除帳號？
- 前往設定最下方的「刪除帳號」，輸入你的帳號電子郵件並確認。請先匯出想保留的資料。
- 提醒沒有出現？
- 確認任務有設定時間，並在 iPhone 設定中允許 Trivial 發送通知。
聯絡支援
請把問題、重現步驟與螢幕截圖寄至 ttyang1018@gmail.com。也歡迎提出功能建議。